Church · Legal · Launch + Train
Church Website Redesign, Hosting, and Self-Managed Support
Parties.This Agreement is between Busic Digital, LLC ("Agency") and the Client identified during purchase ("Client").
Purpose. Agency will redesign and launch a new website for Client, host the website for the term of this Agreement, and provide a limited post-launch training period so Client can manage the site internally on a self-managed basis.
1) Scope of Services
Agency will provide the following services for Client:
- Redesign and build of Client’s website
- Mobile-responsive design
- Setup of agreed core pages
- Launch of the final website
- Hosting of the website on Agency’s servers during the term of this Agreement
- Limited post-launch training and support so Client can learn to manage the site internally
This is a self-managed website plan. Agency is redesigning and launching the website, but ongoing updates are not included except as specifically stated in this Agreement.
1.1 Included Pages
The website pages, page structure, and included content areas under this Agreement will be based on the scope agreed by the parties during the discovery phase.
The discovery phase may include communications and materials such as emails, written notes, intake forms, text messages, recorded or unrecorded phone calls, video meetings, shared documents, or any homepage demo, mockup, or sample provided by Agency. However, for clarity, the binding included scope will be the pages, structure, and direction that are reasonably reflected in a written record, approved demo, approved mockup, email confirmation, proposal, or other written approval between the parties.
Unless otherwise agreed in writing, the included scope covers the core pages and sections reasonably agreed during discovery for Client’s website redesign, and not necessarily every page or subpage on Client’s current website.
By way of example only, and not as a guaranteed or exhaustive list for every project, a typical church website scope may include pages such as:
- Home (I’m New)
- About
- Sermons
- Ministries
- Events
- Give
- Plan a Visit
Typical content areas within those pages may include items such as service times, location, what to expect, kids or family information, FAQs, beliefs, leadership, mission or values, sermon archive, groups, registrations, giving information, directions, and contact questions.
If the parties later agree to materially add pages, features, functionality, or content beyond the discovery-approved scope, that work will be treated as additional work under Section 5 unless otherwise agreed in writing.
1.2 Post-Launch Training Window
For the first 30 days after launch, Agency will provide a limited post-launch training period so Client can learn how to manage the site internally.
This training period includes reasonable onboarding guidance during normal business operations, which may be provided by recorded walkthroughs, written instructions, email support, scheduled calls, or a combination of those formats, at Agency’s discretion.
This training/support period is intended to help Client learn how to:
- Edit text
- Change images
- Update buttons or links
- Make basic page content changes
- Manage routine site content on its own
The post-launch training window does not include unlimited live support, unlimited calls, unlimited revisions, ongoing webmaster services, custom development, advanced troubleshooting, or ongoing maintenance work after the training window ends.
Agency is not required to provide immediate, after-hours, emergency, same-day, weekend, or holiday response unless separately agreed in writing.
1.3 Hosting
Hosting means Agency will place the website on Agency’s servers or hosting environment so the website can be viewed online during the term of this Agreement.
Hosting is included during the 12-month term of this Agreement only. Hosting under this Agreement does not include unlimited support, unlimited edits, unlimited maintenance, custom development, third-party software costs, domain registration, or work outside the scope specifically described in this Agreement.
Unless otherwise agreed in writing, Agency will determine the hosting setup, server environment, and technical configuration used to host the website during the term.
If this Agreement ends or is terminated, hosting under this Agreement will also end unless the parties separately agree in writing to continue hosting.
1.4 Launch Approval and Acceptance
Client agrees to review the website and provide feedback or approval within a reasonable time after Agency requests it.
If Client does not provide requested feedback, revisions, or approval within 7 calendar days after Agency asks for approval or final review, Agency may treat the website as approved for launch or as accepted in its then-current state.
Once the website is launched, or once Client begins using the final website, the work will be considered accepted unless Client notifies Agency in writing of a material issue within 7 calendar days after launch.
Agency will address any material issue that falls within the original scope of work within a reasonable time. Requests outside the original scope will be treated as additional work.
2) Self-Managed Plan Terms
- This Agreement is for a self-managed website arrangement.
- Agency will redesign, build, host, and launch the website as described in this Agreement.
- Agency will provide the limited post-launch training window described in Section 1.2.
- After the post-launch training window ends, Client will be responsible for routine website updates, content changes, sermon uploads, event changes, and general day-to-day website management unless the parties separately agree in writing to additional paid services.
- Agency is not providing ongoing webmaster services, ongoing content management, ongoing design services, ongoing technical support, or ongoing maintenance work except as expressly stated in this Agreement.
- Any work requested after launch that is outside the limited post-launch training window may be billed separately at Agency’s then-current rates or at a separately agreed flat fee.
2.1 No Included Ongoing Updates
The monthly price under this Agreement does not include:
- Ongoing content edits
- Page updates
- Sermon uploads
- Event updates
- Design revisions after launch
- New page creation
- Feature additions
- Technical change requests
- Plugin configuration changes
- Integration changes
- Custom development requests
- Ongoing maintenance requests beyond the hosting arrangement described here
For clarity, hosting and maintenance are not the same thing. Hosting means the website is placed online so it can be accessed by visitors. Except for the limited post-launch training period described in this Agreement, ongoing maintenance, edits, updates, and change requests are not included unless separately agreed in writing.
If Client later wants Agency to perform updates or additional services, both parties may agree on a separate charge before that work begins.
3) Pricing and Term
- Client agrees to pay $57.00 per month for 12 months
- Total minimum Agreement value: $684.00, subject to any prorated first payment as described below
- This Agreement begins on the date signed and continues for 12 months
- After the initial prorated payment, all recurring monthly payments will be due on the 1st day of each month
3.1 Payment Terms
- If this Agreement is signed on a date other than the 1st of the month, the first payment will be prorated based on the number of days remaining in that calendar month
- The prorated amount will be calculated by dividing the monthly rate by the number of days in that month, then multiplying by the number of days remaining in the month, including the date of signing
- Beginning on the 1st day of the following month, Client will be charged the regular monthly rate of $57
- Monthly payments will continue on the 1st of each month thereafter until the full 12-month term has been completed
- ACH is preferred
- Credit/debit cards may be accepted; if Agency chooses to charge card processing fees, those fees will be disclosed in advance
3.2 Example of Proration
If this Agreement is signed on the 15th of a 30-day month, and the date of signing is included in the prorated period, the first payment would be calculated using 16 billable days remaining in that month. The next full payment of $57 would then be due on the 1st of the following month.
3.3 Late Payments
If any payment is not made when due, Agency may pause work, delay launch, suspend access to services, or suspend hosting-related services until the balance is brought current.
If any amount remains unpaid for more than 7 calendar days after its due date, Agency may suspend performance without liability for resulting delays, downtime, or project interruption.
Client remains responsible for all amounts due under this Agreement during any period of suspension caused by nonpayment.
Agency may require any overdue balance to be paid in full before resuming work or restoring suspended services.
3.4 Minimum Commitment
Because Agency is providing the redesign, build, launch, and hosting work under this pricing structure, Client understands and agrees that this is a 12-month minimum commitment.
If Client cancels before the end of the 12-month term, Client remains responsible for the unpaid balance of the minimum term, subject to applicable law. Agency may invoice that remaining balance immediately or according to a reasonable payment schedule determined by Agency.
Agency’s decision to allow a payment arrangement, delay collection, or accept partial payment will not waive Agency’s right to collect the remaining amount due.
4) Client Responsibilities
Client agrees to:
- Provide timely access to its current website, domain, hosting, and other necessary accounts
- Provide logos, images, written content, and other materials reasonably needed for the project
- Review drafts and provide feedback in a timely manner
- Designate one primary point of contact for approvals and communication
- Ensure it has the right to use all materials it gives Agency
- Maintain a valid payment method and keep billing information current
- Submit requests, approvals, and project communications through Agency’s designated communication channel and through Client’s designated primary point of contact unless otherwise agreed in writing
Delays in receiving content, approvals, or account access may delay the project timeline.
Client agrees that Agency may rely on instructions, approvals, and feedback from Client’s designated primary point of contact as binding on Client for purposes of scope, content, and launch decisions.
4.1 Delays and Inactive Projects
Client understands that Agency’s ability to complete the project depends on timely access, content, approvals, and communication from Client.
If Client delays providing needed materials, approvals, or access, Agency may adjust the timeline accordingly.
If Client becomes unresponsive for 30 calendar days or more during the build process, Agency may treat the project as inactive, pause work, and reschedule the project based on availability once Client responds.
If a project remains inactive for an extended period, Agency may require a revised timeline, updated scope, or new agreement before resuming work.
4.2 Request Submission and Training Contact
Client will designate one primary point of contact for approvals, training communications, and project-related questions.
Unless otherwise agreed in writing, Agency may rely on instructions, approvals, and feedback from that designated contact as binding on Client.
If multiple people from Client’s organization participate in training or request help, Client remains responsible for consolidating internal feedback and instructions through its designated point of contact unless Agency agrees otherwise in writing.
5) Changes and Additional Work
Reasonable revisions that are consistent with the original agreed direction are part of the normal website process. However, any of the following may require a separate estimate, revised timeline, and written approval before Agency continues:
- Major direction changes
- Substantial new requests
- Added pages
- Added features
- Extensive rewriting
- Replacing previously approved content
- Changes requested after approval or launch
- Work caused by delays, missing information, or changed instructions from Client
- Migration, offboarding, or transfer work not specifically included in this Agreement
- Requests requiring expedited turnaround, weekend work, holiday work, or unusually urgent handling
Agency will have no obligation to perform additional work until the parties agree in writing on the scope and cost of that work.
For clarity, the “original agreed direction” means the scope, page structure, and website direction approved during the discovery phase and reflected in the parties’ written communications, approved demo, approved mockup, proposal, or other written approval.
6) Content, Written Materials, and Third-Party Assets
Unless separately agreed, Client will provide the written content, photos, logo files, and other materials used on the website.
Client represents that it owns, or has permission to use, all text, photos, logos, media, and materials it supplies to Agency.
Any third-party costs are not included unless specifically stated otherwise, including but not limited to:
- Premium plugins
- Paid themes
- Stock images
- Premium fonts
- Domain registration
- Outside software subscriptions
- Third-party integrations
7) Browser, Device, and Technical Standards
Agency will build the website to work reasonably well on current major browsers and modern mobile devices.
Agency does not guarantee identical display or performance across every browser, operating system, or device, especially outdated systems, unless separately agreed in writing.
7.1 Third-Party Services and Platform Changes
Client understands that websites may rely on third-party services, platforms, plugins, themes, hosting infrastructure, registrars, integrations, and software providers.
Agency is not responsible for outages, pricing changes, discontinued features, licensing changes, security issues, compatibility issues, policy changes, or other problems caused by third-party providers.
If third-party changes create a need for additional work, that work is outside the original scope unless otherwise agreed in writing.
8) Ownership and Intellectual Property
Client guarantees that the materials it provides do not infringe on the rights of others.
Upon full payment of all amounts due under this Agreement:
- Client will own the final website content and the final website deliverables specifically created for Client under this Agreement, excluding third-party items and Agency’s pre-existing materials
- Agency will retain ownership of its internal methods, know-how, processes, reusable frameworks, templates, systems, code libraries, design systems, and any pre-existing materials used to complete the work
- Third-party software, licenses, themes, plugins, fonts, tools, and platforms remain owned by their respective providers and are subject to their own license terms
If Client requests transfer of the website to a different hosting provider or environment, any migration, export, handoff, or offboarding assistance is not included unless separately agreed in writing.
Agency is not required to release, migrate, or transfer any website until all outstanding balances under this Agreement have been paid in full.
Any migration, export, handoff, transfer assistance, additional training, or post-launch support beyond the limited training window is not included in the monthly price and may be billed separately.
9) Portfolio Rights
Unless Client requests otherwise in writing, Agency may display the completed website, Client’s name, and general project details in Agency’s portfolio, website, social media, and other marketing materials.
10) No Guarantee of Outcomes
Agency agrees to perform the services professionally and in good faith. However, Client understands that Agency does not guarantee any specific result or outcome from the website or related services, including increased attendance, increased traffic, increased donations, improved search rankings, more leads, or any other ministry or business result.
11) Cancellation / Pause
Client may request cancellation in writing.
On cancellation or pause:
- Client remains responsible for all unpaid amounts due through the effective cancellation date
- If cancellation occurs before the end of the 12-month minimum term, the remaining minimum-term balance will remain due, subject to applicable law
- Agency may pause work, delay launch, remove access to non-public work product, or suspend hosting if invoices remain unpaid
- If Client becomes unresponsive for more than 30 days, Agency may treat the project as paused, inactive, or abandoned and may require a revised timeline, updated pricing, or a new agreement before resuming
- If this Agreement ends, Agency will have no continuing obligation to host, maintain, secure, update, support, or store the website or related files unless the parties separately agree in writing
Cancellation or pause does not transfer ownership of any work for which Agency has not been fully paid.
Agency is not required to retain website files, backups, or related materials for any minimum period after termination unless otherwise agreed in writing.
11.1 Offboarding and Transfer Assistance
If Client requests that the website be transferred to another host, provider, or administrator, Agency may offer transfer or handoff assistance for an additional fee.
Agency does not guarantee compatibility with third-party hosting environments, third-party plugin setups, or third-party technical requirements outside Agency’s hosting environment.
Client is responsible for any third-party fees, migration costs, new hosting costs, domain changes, or setup costs related to any transfer.
Agency may require that all outstanding balances, including any remaining minimum-term amounts then due, be paid in full before beginning offboarding, migration, export, or transfer assistance.
12) Limitation of Liability
Agency will use reasonable care and professional judgment in performing the work.
Except where prohibited by law:
- Agency’s total liability under this Agreement will not exceed the total amount actually paid by Client under this Agreement
- Agency will not be liable for indirect, incidental, consequential, special, exemplary, or lost-profit damages
- Agency will not be liable for downtime, data loss, hacking, malware, plugin conflicts, third-party outages, domain issues, email issues, hosting interruptions, or other losses caused by third-party services, Client actions, or events outside Agency’s reasonable control
Client understands that no website, hosting environment, or third-party platform can be guaranteed to be uninterrupted, error-free, or completely secure.
12.1 Disclaimer of Warranties
Except as expressly stated in this Agreement, Agency provides the services and hosting arrangement on an “as is” and “as available” basis.
Agency disclaims all implied warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Agency does not warrant that the website will be uninterrupted, error-free, fully secure, or compatible with every browser, device, integration, plugin, or third-party system.
13) Miscellaneous
- Agency may use subcontractors, employees, or service providers to perform portions of the work, provided Agency remains responsible for the services under this Agreement
- This Agreement is the entire agreement between the parties regarding this project
- Any amendment must be in writing; email is sufficient
- If any provision is unenforceable, the remaining provisions will remain in effect
- Governing law: Montana
- Venue: Flathead County, Montana
Acceptance and Payment Authorization
By ticking the consent checkbox during Stripe Checkout for the Launch + Train plan, Client confirms that Client has read this Agreement, agrees to its terms, and authorizes Agency to charge the prorated initial payment, recurring monthly payments due under this Agreement, and any additional charges separately approved by Client in writing.
Stripe stores the exact terms text, the timestamp of acceptance, the IP address, and the customer/session ID — a verifiable electronic acceptance record under the E-SIGN Act and the Uniform Electronic Transactions Act (UETA). Client may request a copy of that acceptance record at any time by emailing logan@busicdigital.com.
If Client’s payment information changes during the term of this Agreement, Client agrees to promptly provide updated payment information upon request, including via the Stripe Customer Portal link surfaced on the welcome page after purchase.
Effective May 7, 2026 · Version 1.0 · Download PDF