1. What information do we collect?
- Contact details you submit in forms (name, email, phone, company, website).
- Request context, goals, and intake responses used to route support.
- Website and interaction data from analytics, consented cookies, and platform tools.
2. How do we process your information?
- Respond to requests and deliver advisory or diagnostic communications.
- Support operations, quality checks, and troubleshooting.
- Measure performance and improve service delivery.
3. Automated emails and text messaging
- Marketing and operational communications can use behavior-based triggers where permitted by law.
- You can opt out via unsubscribe links (email) or STOP / UNSUBSCRIBE / END (SMS).
- We maintain suppression lists to honor opt-out choices.
6. How long do we keep your information?
Retention depends on operational, legal, and support needs. Tool-related and intake records may be retained for up to 365 days unless a longer period is required.
7. How do we keep your information safe?
We use administrative and technical controls intended to reduce unauthorized access. No internet transmission method is guaranteed as 100% secure.
8. Do we collect information from minors?
Services are intended for adults acting on behalf of organizations or businesses. We do not knowingly collect personal information from children under applicable age thresholds. If you believe minor data was submitted, contact us so we can review and remove records when appropriate.
9. What are your privacy rights?
Depending on your jurisdiction, you may request access, correction, deletion, and processing restrictions for personal data used by Busic Digital.
10. Controls for do-not-track and global privacy control
Browser do-not-track and global privacy control signals may be supported according to applicable law and platform capability. If you need a manual privacy request, use the contact path below and specify the right you are exercising.
11. California privacy notice
California residents may have rights to know, access, correct, delete, and limit certain uses of personal information. Busic Digital does not sell personal information. Requests are processed through our support/contact workflow.
12. Virginia privacy notice
Virginia residents may have rights to access, correct, delete, data portability, and certain opt-out controls under applicable law. Submit requests through the same privacy contact route used for all jurisdictions.
13. International transfers
If data is transferred across regions, we use reasonable contractual and operational safeguards intended to maintain legally appropriate handling standards.
14. Do we make updates to this notice?
Yes. We may update this policy as legal, operational, or platform requirements evolve. Material changes are reflected by an updated effective date.
15. How can you contact us?
Use the contact page for privacy requests and support inquiries. Include your request type (access, correction, deletion, or restriction) so we can route it correctly.
16. How can you review, update, or delete your data?
Submit a request through the contact page and include enough detail to verify and locate records. We process requests consistent with applicable legal requirements.
